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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, Mexico, 77712

Hotel Ambra - 3-star hotel with outdoor pool near Cozumel Airport

Located in Playa del Carmen, this hotel features an outdoor swimming pool, garden, shared lounge, and terrace. The property offers a 24-hour front desk, concierge service, tour desk, and luggage storage. Free WiFi is available throughout. The hotel is approximately 20 miles from Cozumel Airport and 3.5 miles from ADO International Bus Station. An enclosed shopping mall with McDonald's, banks, gym, and Soriana supermarket is directly across the street.

Additional perks of the hotel

Business center with organizing tours for guests

Multilingual staff speaking English and Spanish

Picnic area and outdoor furniture

Designated smoking area and mosquito nets

Lift access to upper floors

Security features including CCTV and key card access

Accommodation Options

Hotel Ambra offers 39 air-conditioned rooms with free WiFi and private bathrooms. The spacious double room features a private entrance, wardrobe, safe deposit box, and flat-screen TV with streaming services. The air-conditioned suite includes a kitchenette with refrigerator and microwave, one bedroom, and one bathroom with shower. All rooms have tile floors, desks, and closet space.

Other conveniences

Flat-screen TV with satellite channels and streaming services

Kitchenette with microwave and refrigerator (suites only)

Private entrance and safe deposit box

Daily housekeeping service

Free toiletries and hairdryer in bathroom

Socket near the bed and clothes rack

View all

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Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Suite
Max:
2 persons
30 m² 
Shower
Air conditioning
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Double Room
Max:
2 persons
35 m² 
Shower
Air conditioning
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Deluxe Suite
Max:
2 persons
40 m² 
Shower
Air conditioning
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Transportation Tips

Transportation Options

City Centre
Playa del Carmen 2.0 km
Airports
Aeropuerto de Playa del Carmen (PCM) 2.3 km
Cancun (CUN) 58.0 km

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance

Dining

  • Picnic area/ Tables

Spa & Leisure

  • Plunge pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Public Bath

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Hotel Location

Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, Mexico, 77712
Map view
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, Mexico, 77712
Nearby
Carretera 109
Cenote Calavera
400 m
Mall
City Club
400 m
Store
Baskin Robbins Centro Maya
400 m
Restaurants
El hongo
740 m
Calle 19 Sur Entre 80 y 85 av Calle 19 Sur Entre 80 y 85 av
La Guada Playa Cantina
680 m
Av. Balam Canche Mz 30 L 2 Local 4 Playacar Fase ll
Playacar Burger
1.1 km
Paseo Tulum Mz 19A Solidaridad Playa del Carmen
La Mazza Pizza
1.0 km
Calle 11 Sur Manzana 252 Lote 1

Guest Reviews & Ratings

What Guests Are Saying?
Guest reviews
5.0/10
based on 3 reviews
8.8
8.8/10 based on 776 reviews
Anthony
United States, August  2023
6.4/10

The hotel offers a great location near various amenities but is more residential and lacks commercial appeal. The rooms are on the ground floor by the pool, spacious, and furnished, yet maybe too empty. The service is a mix of friendly and professional with some unresponsiveness. Although near popular locations, the site may not be ideal for all travelers.

Rooms
7.0
My room on the ground floor next to the pool was spacious and nicely furnished. However, it felt a bit empty.
Service
6.0
The staff was friendly and generally helpful, but there were instances of unprofessionalism and unresponsiveness.
Location
6.0
The hotel is in a more residential area near Centro Maya and an oxxo, providing easy access to essentials but lacking in commercial attractions.
Dining
7.0
Despite a lack of detailed information, the meat dishes at the hotel's dining were found to be good by guests.
Facilities
6.0
The facilities offer basic amenities suitable for a short stay, though nothing overly luxurious.
Comfortable
Unprofessionalism
Bob
United States, June  2023
7.6/10

The hotel is conveniently located near Centro Maya and Oxxo, making it easy to access food and supplies. The rooms, although clean and comfortable, lack cozy decoration. The friendly and helpful service compensates for any shortcomings. However, the location may not suit those looking for a more residential setting.

Rooms
7.0
The rooms are clean and comfortable but lack cozy decoration.
Service
8.0
The service provided was friendly and helpful.
Location
8.0
The hotel is situated in front of Cinemax and a shopping mall, providing quick access to various amenities.
Dining
5.0
Facilities
7.0
The facilities meet basic needs effectively.
Thomas
United States, May  2023
7.6/10

I stayed at this hotel that had a great location, being right next to the Mayan center with easy access to various amenities. Though the rooms were quite spacious and on the ground floor next to the pool, I was a bit disappointed that there was no fridge inside. The service staff were nice and friendly overall. The location was convenient with many shops and dining options around, but being close to an Oxxo might not be ideal for everyone.

Rooms
7.0
I found the rooms to be spacious and conveniently located on the ground floor next to the pool. However, it was a drawback that there wasn't a fridge in the room.
Service
8.0
The service staff were nice and friendly, making my stay pleasant and comfortable.
Location
8.0
The hotel is located in a more residential area but right across from the Mayan center, providing easy access to various dining and shopping options. While it's not in the heart of Puerto del Carmen, the proximity to Centro Maya and Oxxo made day-to-day activities convenient.
Dining
8.0
I enjoyed a refreshing iced and frozen coffee during my stay.
Facilities
7.0
The hotel facilities were adequate, though I wish there were more options available.
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28Sept2025Select date
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Rooms and Guests2 Guests, 1 Room